Frequently Asked Questions
Everything you need to know about your glow journey with Gleam.
Are Gleam products cruelty-free and vegan?
Yes, all Gleam products are 100% cruelty-free and vegan. We never test on animals and ensure our ingredients are ethically sourced.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it within 30 days of receipt for a full refund, even if the product has been opened.
Can I use Gleam products on sensitive skin?
Absolutely. Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on a small area before full application.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay.