Returns & Exchanges
At Gleam, we want your skin to glow with confidence. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all skincare and cosmetic products.
Initiate Your Request
Log into your Gleam account and select the items you wish to return from your recent order history to receive a return authorization.
Prepare the Package
Carefully pack the products in their original packaging to ensure they are protected during transit, including any promotional samples received.
Ship It Back
Affix the pre-paid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality team inspects the items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing